This page describes what we collect when you use magic4d and how we keep that data protected. We at magic4d take your privacy seriously and process personal information only as needed to operate our platform, verify your account, process payments, and comply with applicable law.
Our privacy practices align with data-protection standards in the regions where we operate. When you sign up for magic4d, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or engage with our sportsbook (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), we collect certain information to fulfill your service request and safeguard your account.
We collect your email address, full name, date of birth, and government-issued identification number during account setup. We also collect your residential address as part of our know-your-customer (KYC) verification process. When you deposit or withdraw funds, we record your payment method, transaction amount, and timestamp. Our servers log your IP address, browser type, and device information to detect suspicious activity and prevent fraud.
We collect gameplay data when you engage with our slot tournaments (daily and weekly events), live-casino sessions, sportsbook activity (Liga 1, Piala Indonesia, Piala AFF coverage), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). This data includes the games you access, your session duration, and betting patterns. We do not retain payment card details on our servers; payment processing is handled by encrypted third-party processors.
We use your personal information to verify your account, process deposits and withdrawals, enforce our terms, and respond to support requests. Our multilingual support team accesses your account history to assist you during business hours. We analyze gameplay patterns to detect account compromise, bonus abuse, and unauthorized access. We do not sell your data to third parties; however, we may share limited information with payment processors, banks, and regulatory authorities when required by law.
We use your email to send account notifications, tournament schedules, and service updates. You may unsubscribe from marketing communications at any time. We retain transaction records for anti-fraud and tax-compliance purposes. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed on servers located outside your jurisdiction; by using magic4d, you consent to this cross-border data handling, subject to applicable local law.
We undertake to protect your data with industry-standard encryption (SSL/TLS) and secure storage practices. You have the right to request access to your personal information, correct inaccuracies, or request deletion (subject to legal-retention requirements). To exercise these rights, contact our support team with your account details and request type. We will respond within five business days or inform you of any delay.
We do not share your payment information with marketing partners or third-party advertisers. Cookies on magic4d are used only to remember your login session and personalize your experience; you may disable cookies in your browser settings, though this may limit platform functionality. We do not employ automated decision-making that produces legal effects on your account; all significant actions (account closure, bonus forfeiture, withdrawal holds) are reviewed by our compliance team.
We retain account data for the lifetime of your magic4d account plus seven years for regulatory purposes. After account closure, you may request deletion of certain information, though we retain transaction records as required by law.
Our platform uses session cookies to keep you logged in and functional cookies to remember your preferences. We do not use tracking pixels or third-party analytics that identify you personally. Our payment processors (supporting DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) maintain their own privacy policies; we recommend you review them before depositing. We have no control over third-party services' data practices.
If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team via the channels listed on our support page. We maintain a data-protection officer who reviews privacy complaints and ensures compliance with applicable law. Our services are available only in jurisdictions where online gaming is permitted; users in all regions are responsible for verifying that their use of magic4d complies with local regulations. We may update this notice at any time; continued use of magic4d after an update constitutes acceptance of the revised policy.